The 10 best big airports in America
J.D. Power assessed passenger scores for things like quality of facilities and staff interactions
Often, going to the airport can be a hassle. But sometimes things go pretty smoothly: Security’s a breeze, your plane is on time, the facilities are clean, your pre-boarding meal is yummy. It all adds up to a pretty satisfactory experience. J.D. Power surveyed thousands of airport passengers and used the results to compile a ranking of the most satisfying airports among the largest ones in the country.
Click through to see which “mega” airports people liked the best.
2 / 11
10. Boston Logan International Airport (BOS)
The Massachusetts airport scored a 591 on the survey out of 1,000 possible points. It enplaned just under 20 million passengers last year, according to the Federal Aviation Administration.
3 / 11
9. Fort Lauderdale-Hollywood International Airport (FLL)
The Florida airport scored a 593 on the survey out of 1,000 possible points. It enplaned just over 17 million passengers last year, according to the Federal Aviation Administration.
4 / 11
8. Orlando International Airport (MCO)
The Florida airport scored a 596 on the survey out of 1,000 possible points. It enplaned just over 28 million passengers last year, according to the Federal Aviation Administration.
5 / 11
T-6. San Francisco International Airport (SFO)
The California airport scored a 611 on the survey out of 1,000 possible points. It enplaned just over 24 million passengers last year, according to the Federal Aviation Administration.
6 / 11
T-6. Harry Reid International Airport (LAS)
The Nevada airport scored a 611 on the survey out of 1,000 possible points. It enplaned just under 28 million passengers last year, according to the Federal Aviation Administration.
7 / 11
5. Dallas-Fort Worth International Airport (DFW)
The Texas airport scored a 623 on the survey out of 1,000 possible points. It enplaned just over 39 million passengers last year, according to the Federal Aviation Administration.
8 / 11
4. John F. Kennedy International Airport (JFK)
The New York airport scored a 628 on the survey out of 1,000 possible points. It enplaned just under 31 million passengers last year, according to the Federal Aviation Administration.
9 / 11
3. Phoenix Sky Harbor International Airport (PHX)
The Arizona airport scored a 633 on the survey out of 1,000 possible points. It enplaned just under 24 million passengers last year, according to the Federal Aviation Administration.
10 / 11
2. Detroit Metropolitan Wayne County Airport (DTW)
The Michigan airport scored a 643 on the survey out of 1,000 possible points. It enplaned just over 15 million passengers last year, according to the Federal Aviation Administration.
11 / 11
1. Minneapolis–Saint Paul International Airport (MSP)
The Minnesota airport scored a 671 on the survey out of 1,000 possible points. It enplaned just over 17 million passengers last year, according to the Federal Aviation Administration.